Our purpose: To provide the best deal for patients and the NHS

Find products and order your prescriptions online

We request the prescription for you from a GP/clinic

We dispense and deliver prescribed products to you

Fast and efficient home delivery service for NHS prescription medical appliances

This website is like an online store, but for dispensing appliances, devices and accessories available on NHS prescription. Patient Choice provides free, reliable home delivery for a wide range of products on prescription.

Our core product areas are shown below. Click on a link below to start your product search.

Ostomy

Stoma products and accessories.

Head & Neck

Tracheostomy and laryngectomy appliances.

Urology &
Continence

Products for bladder and bowel care.

Renal

Products for catheter line protection

Wound Care

Products for wound management.

Compression

Products for lymphoedema and related care

Or to find your products by keyword, use the ‘Browse catalogue’ link above.

Find the product you need on prescription, then click ‘Place prescription order’ to start your order. Remember to log in, or register today.

We’re not a pharmacy – we’re a Dispensing Appliance Contractor. Find out the difference here.

How do prescription orders work?

1. You place a prescription request online

You can also order by phone, by email or post.

2. We request the prescription

We contact your GP or clinic on your behalf.

3. We keep you informed

We also chase frequently.

4. We dispense and deliver to you

Discreet delivery direct to you.

We also sell thousands of products directly if you cannot get a prescription.

Free home delivery of NHS prescriptions

Patient Choice is an independent and impartial Dispensing Appliance Contractor for NHS prescriptions. We provide discreet and reliable home delivery to ensure you get what you need, when you need it.

We request prescriptions from a GP/clinician for you – or you can send prescriptions to us (like you would at a pharmacy) for free home delivery. The Electronic Prescription Service (EPS) is an NHS service that enables us to receive electronic prescriptions.

We hold many thousands of products in stock or we request them from the manufacturer. Some stoma, continence, head and neck, and lymphoedema care products can be tailored to your needs and delivered free of charge, no matter where you are in the UK.

Patient Choice – putting patients first

Our purpose is to provide the best deal for patients and the NHS.

How would you describe the Patient Choice service overall? 98% said excellent, good or satisfactory*.

I could not have asked for more - it was a real pleasure for me to speak with individuals who were efficient, knowledgeable, friendly and reassuring at a time when I was unwell with Covid and grieving the loss of my lifelong Partner (to mixed dementia). Thank you so much.

Patient Choice are brilliant!! Used to take me a minimum of 8 weeks to get my products through my GP. Now within a couple of weeks, usually much less, they’re here. Love this service & it has greatly reduced the stress of getting products. Would highly recommend to anybody.”

Excellent service. Always happy to help, wonderful understanding, considerate staff, thank you. I would recommend Patient Choice to anyone.

* Patient Survey in accordance with NHS guidelines, 2023

Already have your prescription?

You can send us the prescription and we can dispense and deliver. We can receive your prescriptions in four ways.